Frequently Asked Questions at Artisan Stone in Louisville
At Artisan Stone, we understand that choosing the right countertops can be overwhelming, which is why we have made a list of frequently asked questions to assist our customers in Louisville, KY. We aim to provide clear answers to ensure you have all the information you need to make informed decisions for your stone project. If you have any further questions, our team is always here to help!
What types of countertops do you install?
We specialize in the installation of natural stone (such as granite, marble, and quartzite), engineered stone (like quartz), and other custom-fabricated stone surfaces.
Do you provide services for both residential and commercial projects?
Yes, we handle countertop installation for both residential homes and commercial spaces, including kitchens, bathrooms, bars, offices, and more.
What is the difference between natural stone and engineered stone?
Natural Stone is cut from slabs of stones found in quarries,it is recommended to seal natural stone at least once a year, depending on your selected stone, some may not need to be sealed yearly, once material is selected we are happy to educate you on your selected material. (Granite, Marble, Dolomite, Quartzite) Some materials are more durable than others.
Engineered Stone (Quartz, Sintered Stone, Porcelain) is designed to be very durable, maintenance free, non porous. Only things that defect the stone is very high heat and clorox wipes (overtime can turn material yellow)
Can I choose a specific slab for my project?
Yes, you may hand select your material at our location or at the distributors.
Do you provide custom stone fabrication?
Yes, we offer custom stone fabrication to meet the specific needs of your project—whether it’s a unique shape, edge style, or specialty cutouts for sinks and appliances.
How long does the countertop installation take?
Depending on the size of your project it can take as little as 1 hour up to 5 hours.
What do I need to do to prepare for installation?
Please make sure cabinets are fully installed and level before we take measurements. Prior to installation day, remove any items from your countertops and disconnect plumbing if needed.
Do you offer sink and faucet installation as well?
No, we do not offer installation of faucets, or disconnecting of faucets. We are not licensed plumbers therefore we are not covered by our insurance.
Do you offer warranties on your work or materials?
- Quartz and manmade products come with manufacturers' warranty.
- Natural stone has no warranty because it is not man made.
- We do warrant our installation.
Can you remove my existing countertops?
Yes, if you have laminate countertops or stone countertops we remove the existing countertops for an additional charge.
Do you offer free estimates?
Yes, we provide free estimates. To get started, we’ll need a basic layout or measurements of your project area, type of material and color palette you have in mind.
How quick is the turnaround time for my countertop installation?
We typically shoot for one week from template to install your countertops.
